Support
And The Dice
Need help with And The Dice? The fastest way to reach us is email. We read every message.
Email: [email protected]
Common questions
How do I win?
Roll, keep the dice you want, and bank your points. The first player to reach 10,000 wins. Risk a roll too far and you Farkle, losing the points you hadn't banked yet.
What is And The Dice Pro?
And The Dice Pro is a subscription that lets you host online games. Joining a game someone else hosts is always free, no subscription needed. Pro comes as a monthly or annual plan, and you can switch or cancel any time.
How do I manage or cancel my subscription?
Subscriptions are billed by the Apple App Store or Google Play, so you manage them there:
- iPhone/iPad: Settings → your name → Subscriptions → And The Dice.
- Android: Google Play → profile → Payments & subscriptions → Subscriptions → And The Dice.
Cancelling stops the next renewal; you keep Pro until the end of the period you already paid for.
I paid before but Pro isn't showing
Open the app and use Restore purchases (in the paywall or settings). This re-checks your App Store or Google Play account and restores an active subscription. Make sure you're signed in to the same store account you bought it with.
How does online multiplayer work?
A host (with And The Dice Pro) creates a room and shares the room code. Friends enter the code to join for free. Games sync in real-time, and if you get disconnected you can rejoin a game that's still in progress from the main menu.
How do I delete my account and data?
Email us from your account's email address (or include your display name) and we'll delete your account and all associated data, your profile, friends, and game membership. See the Privacy Policy for details.
The app crashed or a game desynced
Email us with a short description (what you were doing, what happened, device model, iOS or Android version). Screenshots help. We reply within a day or two.
I have a feature request
We'd love to hear it. Email us.
Reporting abusive players
If another player used an abusive display name or behaved inappropriately, email us with the room code and (if you remember) the player's display name and the approximate time. We may block accounts or devices that violate the Terms of Service.